Shipping Policy
Shipping Policy
Thank you for shopping with Bathe Plus! We aim to provide you with the best shipping experience possible. Below is everything you need to know about our shipping process.
1. Order Processing Time
- Orders are processed within 1-3 business days after payment is confirmed.
- Orders placed on weekends or holidays will be processed the following business day.
- You will receive an email notification with tracking details once your order has shipped.
2. Shipping Rates and Delivery Times
- Shipping rates are calculated at checkout based on your order’s weight, size, and delivery destination.
- Estimated delivery times:
- Standard Shipping: 3-5 business days
- Please note that delivery times are estimates and may vary due to factors beyond our control, such as weather or carrier delays.
3. Order Tracking
- Once your order ships, you will receive a tracking number by email. You can track your order using the tracking link provided or by visiting the carrier's website directly.
- If you do not receive tracking information or have trouble tracking your order, please contact our customer service team at Batheplus@gmail.com.
4. Lost or Damaged Shipments
- We take great care in packaging and shipping your items. However, if your order is lost or damaged in transit, please contact us immediately at Batheplus@gmail.com. We will investigate the issue with the carrier and work with you to resolve the problem.
- If your package is marked as "delivered" but you have not received it, please contact the carrier directly to open a case.
5. Address Changes
- If you need to change the shipping address for an order, please contact us as soon as possible. Once your order has been processed and shipped, we are unable to modify the address.
6. Return Shipping
- We do not accept returns on product shipped
7. Contact Us
- If you have any questions about our shipping policy, or if you need assistance with your order, please feel free to contact our customer service team at Batheplus@gmail.com.